OKEBET

Okebet Responsible Gaming Policy

Our Commitment

Okebet is dedicated to promoting responsible gaming as a core policy of customer care and social responsibility. We adhere to the regulations set forth by the Philippine Amusement and Gaming Corporation (PAGCOR) regarding responsible gaming practices. It is our responsibility to you, our valued players in the Philippines, to ensure you enjoy your wagering experience on our site while remaining fully aware of the potential social and financial harms associated with problem gambling. We strive to provide a safe and fair gaming environment.

Maintaining Control

While most players gamble within their means for entertainment, gambling can become problematic for some individuals. To help maintain control, please remember the following:

  • Gamble for entertainment, not as a primary way to make money.
  • Avoid chasing losses; accept them as part of the game.
  • Only gamble with money you can comfortably afford to lose.
  • Keep track of the time and money you spend gambling.
  • Utilize tools like deposit limits if you need help managing your spending.
  • If you feel the need to stop gambling for a period, consider using our self-exclusion option.
  • If you need to discuss potential gambling problems, reach out to a recognized support organization.

Do You Have a Problem?

If you're concerned that gambling might be negatively impacting your life, or someone else's, consider these questions honestly:

  • Do you miss work, college, or school to gamble?
  • Do you gamble to escape boredom or unhappiness?
  • Do you feel lost, desperate, or need to gamble again immediately after running out of money while gambling?
  • Do you gamble until your very last peso is gone, even money needed for essentials?
  • Have you ever lied to hide the amount of money or time you've spent gambling?
  • Have others expressed concern or criticism about your gambling habits?
  • Have you lost interest in family, friends, or hobbies due to gambling?
  • After losing, do you feel an urgent need to win back your losses?
  • Do arguments, frustrations, or disappointments trigger a desire to gamble?
  • Do you feel depressed or have suicidal thoughts because of your gambling?

Answering 'yes' to several of these questions may indicate a serious gambling problem. We strongly encourage you to speak with someone who can offer guidance and support. Please contact one of the Philippine-based support organizations listed below.

Setting Deposit Limits

Most licensed online casinos offer a deposit limit facility, which is a key feature of responsible gaming practices often required by regulators like PAGCOR in the Philippines. This tool allows you to proactively control the amount of money you can deposit into your casino account over a specific period.

  • Purpose: To help you budget and prevent spending more than you intend.
  • How it Works: You can typically set limits on a daily, weekly, or monthly basis.
  • Finding the Tool: Look for this option within your account settings, often under sections labeled "Responsible Gaming," "Account Limits," "Cashier," or similar.
  • Decreasing Limits: If you decide to lower your deposit limit, the change usually takes effect immediately, helping you tighten control right away.
  • Increasing or Removing Limits: If you request to increase your limit or remove it altogether, there is typically a mandatory "cooling-off" period (often 24 hours, but this can vary). During this period, your existing, lower limit remains active. This delay is designed to give you time to reconsider the increase and prevent impulsive decisions.

Self-Exclusion

If you feel that your gambling is becoming problematic, or if you simply want to take a definite break from gambling online, the self-exclusion tool is available at responsible online casinos. This allows you to block yourself from accessing your account for a chosen period.

  • Purpose: To provide a way to stop gambling completely for a set duration when you feel it's necessary for your well-being.
  • Duration Options: Casinos typically offer a range of self-exclusion periods. Common minimums might be 6 months, with options extending up to several years (e.g., 1, 3, or 5 years), and often include an option for permanent exclusion. Specific durations can vary by operator and jurisdiction.
  • What Happens During Exclusion: Once activated, you will be unable to log in, deposit funds, or place bets with that casino for the entire duration of the chosen period. The casino is obligated to prevent access and usually stops sending marketing materials. Importantly, these exclusions generally cannot be undone before the agreed-upon time expires. Permanent exclusion means the account cannot be reopened, ever.
  • How to Request: You usually need to request self-exclusion by contacting the casino's Customer Support team directly (via live chat, email, or phone). Some casinos may also offer an automated process within the "Responsible Gaming" section of your account settings.

Using these tools is a sign of responsible play. If you feel you need help managing your gambling, don't hesitate to utilize the deposit limits and self-exclusion options provided by the online casinos you use.

Support Organisations in the Philippines

Several organizations in the Philippines offer support, counselling, and assistance for individuals experiencing gambling problems and their families. We recommend contacting:

Disclaimer: Okebet provides these links for informational purposes. We do not operate or control these independent organizations.

Understanding and Preventing Underage Gambling in the Philippines (Age 21+)

It is crucial for users and operators alike to understand and respect the laws surrounding gambling age limits in the Philippines.

Legal Gambling Age: In the Philippines, the legal age for gambling, including accessing and playing on online casino and betting platforms, is 21 years old. Engaging in gambling activities under this age is strictly prohibited by law. This aligns with regulations governing licensed gambling establishments across the country.

Operator Responsibility & Age Verification: Licensed online gambling operators have a legal obligation to prevent underage access. They are required to implement stringent age verification procedures for all customers attempting to register and play. This typically involves requesting proof of age and identity (like government-issued IDs) during the registration process or before allowing withdrawals. These checks are conducted regardless of the payment method used.

Consequences of Underage Gambling: If an individual is found to have accessed and used an online gambling site while under the age of 21, operators are required to take firm action. This consistently involves:

  • Immediate closure of the account.
  • Forfeiture of any winnings accumulated in the account.
  • Potential confiscation of deposited funds.
  • In some cases, the operator may be required to report the incident to regulatory bodies like the Philippine Amusement and Gaming Corporation (PAGCOR) and potentially other authorities.

Parental Responsibility & Prevention: Parents and guardians play a vital role in preventing underage gambling. It is highly recommended to:

  • Monitor minors' internet usage and be aware of the sites they visit.
  • Consider installing filtering software (such as NetNanny, CyberPatrol, Qustodio, etc.) on computers and mobile devices to block access to gambling websites and other age-inappropriate content.
  • If you gamble online, keep your account login details (username and password) secure and confidential at all times. Do not use auto-fill features for passwords on shared devices.
  • Log out of your gambling accounts when finished, especially if minors might access the same device.

Preventing underage gambling is a shared responsibility between operators, players, and guardians to ensure compliance with the law and protect minors.

Last Updated: May 3, 2025